Self-service portals for applicants and employers
Give your clients real-time visibility into their applications. Branded portals let applicants check status, upload documents, and message your team — reducing support calls and improving satisfaction.
The problem
The challenge
Clients constantly email and call asking for status updates. Consultants spend hours each week answering the same questions, chasing documents, and relaying information that could be self-service — taking time away from actual casework.
The solution
The solution
VisaFlow provides branded self-service portals for both applicants and employers. Clients can track their case progress, upload documents, and communicate with your team in real time — all without a single phone call.
Features
Everything you need
Real-Time Status
Applicants see their case progress updated in real time. Every status change is instantly reflected in their portal dashboard.
Document Upload
Secure portal for clients to upload required documents directly. Files are automatically linked to the correct case and categorised.
Secure Messaging
Built-in messaging between clients and consultants. Keep all communication in one place with full conversation history.
Employer Dashboard
Dedicated portal for employers managing employee relocations. Track multiple applications, view compliance status, and manage bulk submissions.
Progress Tracking
Visual progress indicators for each application stage. Clients always know exactly where they are in the process.
Mobile-Friendly
Fully responsive portals accessible from any device. Clients can check status, upload documents, and message your team on the go.
“Since launching client portals, our support calls dropped by 60%. Clients love being able to check their application status anytime without having to phone or email us.”
Priya Govender
Operations Manager, Durban Immigration Partners
Try client portals free for 14 days
Give your clients the self-service experience they expect with portals built for South African immigration consultancies.
14-day free trial · No credit card required · Cancel anytime